FAQ's

HASSLE-FREE SWAP OVERS
If your plant arrives to you in a less than happy state, we will swap it for another, free of charge. All we ask is that you pay for signed, next working day delivery to send the Little pot back to us. Please try and use the original packaging, since this has been road tested numerous times to prevent soil spillage and pot breakages. Please email emily@littlepotslotsoflove.co.uk if you are unhappy.

HOW IS LITTLE POTS DIFFERENT?
We have worked hard to source and work with people who are genuinely doing good. We want your Little pot to have longevity, to become a part of your family and your home so its important to us that every little element that makes up a Little pot is considered, sustainable and ethical to people and to our Planet.
HOW DO I PLACE AN ORDER?
Placing an order with Little pots Lots of Love couldn't be simpler. Once you've navigated to the product page you have a choice of your pot in Rosa or Grey, select one. Then you can choose the letter pressed gift card to go with it. These come in 4 different designs; Ace, Happy, Hug and Heart. Click add to basket, if you would like to order more than one pot, simply select the continue shopping button. If you are ready to checkout, click the checkout button, where you will be guided through our simple checkout process. It is here that you will be able to add your message to be handwritten on the card. If you have any problems placing an order then please email me on emily@littlepotslotsoflove.co.uk.
HOW DO I KNOW THE ORDER HAS BEEN RECEIVED? 
Once the order is placed, you will receive a confirmation email. 
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
All Little pots are sent using Next Working day courier service. Please see our Shipping page for more information.
DO YOU SHIP INTERNATIONALLY?
We do not currently ship internationally, only to Mainland UK.
MY SHIPPING CONFIRMATION COMES FROM AN OPEN SURF?
Little pots shares its trading address with our other business, Open a surfboard factory. In order to offer Next Working Day Delivery (something we feel is really important when sending plants) we have piggybacked onto Open's delivery account to ensure we can get your package to you as quickly and safely as possible.
HOW LONG WILL MY PLANT KEEP IN THE BOX?
Your plant will be more than happy in the unopened box for 4-5 days. If you are needing to keep it longer (for instance before gifting it to someone) then take it out of the box, check its water and pop it in a bight, light spot until its ready to gift.
DO YOU SHARE MY INFORMATION WHEN I SIGN UP?
We never share any of your information with anyone so please don't worry.
If you have any questions or concerns please don't hesitate to email us at: emily@littlepotslotsoflove.co.uk and I'll do my best to answer them.